Mary Guest
I decided to go local as opposed to many years of Specsavers ( and others eg Vision Express….Boots…) and from the very start I was blown away by the thoroughness and detail of the eye test. Worth paying the extra for the more extensive eye care test. Choosing glasses was also really impressive….from measuring my head to ensure the choice of glasses were the right size to fit my face was something new. The outcome is that I have glasses that, without exception, have been regarded as the best I have ever had. Plus, the vision with them ( most importantly) is crystal clear. Great service from the team. Highly recommend Allegro to anyone looking for great service and great eye care.
What can I say!! My first visit to Meltham was an urgent appointment on the pears scheme, from walking through the door to the examination the customer service was impeccable to say the least I have returned for an eye test, greeted with fab service and great expertise with extreme professionalism. I was so impressed.
I ordered a pair of prescription sunglasses and my prescription is quite high, however, when I collected them I was astonished at how thin the lenses were and the overall look, very trendy and stylish.
Excellent service and expertise. A great team throughout. I cannot wait to update my other glasses and contact lenses soon. Huge thank you xx
After being a specsavers customer for years i thought I'd go local. Wow, the eye test (with oct) was over and above. Optometrist was brilliant and explained the why's and wherefores and is very thorough.
Was reluctant to go from bifocals to varifocals but Sheryl talked me through the different lenses and so glad I did.
Would highly recommend it.
“My new glasses are wonderful, I love the colours. I’d spent ages looking for glasses like these. Years in fact, big round ones. And guess where I got them!"
After a rigorous eye examination that was not rushed in any way I felt I had received a thoroughly professional level of service.
I received top quality service from friendly staff that went the extra mile and have no hesitation in recommending them for first class eye care with great service from a very proficient team of professionals. Thank you
My first visit, but certainly will not be my last. Excellent, personalised care using the very latest technology.
As a health professional myself, I was really impressed with the customer service and the attention to detail from the friendly team. Top marks!
“In some ways this was a distress purchase as I broke my only other pair and needed replacement(s) asap.
From call one to pick up, I genuinely felt that they cared – seeing me immediately for a test and chasing for the fastest possible turnaround.
I felt the service was over and above- thank you!”
Extremely friendly and professional staff. I had a routine eye test at the branch in Meltham, and was slightly apprehensive as it had been 8 years since my previous one (carried out elsewhere). The staff came across very knowledgable and empathetic to my concerns, and were extremely thorough in providing me with information. The optometrist completed the examination with all elements being explained throughout, and even spent time to diagnose any potential allergies and methods to deal with this moving forward (as I'd been suffering with tiered eyes for a while).
Needless to say, no glasses required (despite being sold some previously by another company), and managing to maintain my allergy with the simple methods provided to me. Couldn't recommend the company and their staff more.
Fantastic opticians, very smart shop and lovely friendly staff. My eye test was brilliant, very thorough and I didn't know there was so many testing devices but this place is full of the latest technology. When I mentioned I was a builder and my glasses get knocked about from time to time they showed me some very reasonably priced frames that I wouldn't mine scratching or dropping, they didn't try to sell me the most expensive frames in the shop like many other opticians do. They are also superbly organised with the restrictions at the moment and I felt safe. A 10/10 experience for me and will definitely go again.
Doesn't it feel great when you get really good customer service!
Naturally, without fuss or feeling like you're paying extra for it. Thank you
My optometrist was absolutely first-class and I am grateful for my in-depth eye test.
Your team are friendly yet professional and I love coming to you.
‘Too often I have felt a sense of ‘making-do’ with frames that simply fit my prescription to avoid thick lenses, with little attention to whether they suit my face or indeed have any style or flair to them. In contrast, I am delighted with my spectacles from you, as encouraged by Sheryl I chose some beautifully stylish, up-to-date frames that make me look younger and feel brighter when I see my reflection in a mirror.
The attention to detail in lenses so thinned-down and neatly fitted is exceptional, and the customer care has felt personal and entirely tailored to my individual needs. What more can I say? I highly recommend Sheryl and her team and I am delighted to have found a local opticians that I can rely on.
Superb, friendly and professional service throughout from my first initial discussions, advanced test and choice and delivery of my spectacles. I have a complex prescription and now needed varifocals. After discussion opted for Tokai lenses and now have the lightest thinnest spectacles I have ever owned with the clearest vision in all focal lengths. Also an excellent choice of frames with others brought in from other branches to widen choice. I recently started singing again after a break of many years and can now see my music, conductor and audience with clarity. Thank you to all the team
Picked up my new glasses today and could not be more pleased. The staff are lovely and from start to finish could not do enough when making sure I was completely happy with everything. To say they went the extra mile is an understatement. Thank you.
Well… I’d just like to say that this Opticians in our little town are amazing. I didn’t realise how much I was struggling with my eyesight and shonky gemms until my visit to them this afternoon. Awesome staff – thank you
The whole team looked after me incredibly well, taking all the time necessary to understand my needs as an orchestral musician.
But from what I saw, they treat all their customers with the same level of warmth and care.
I started to have some problems with the comfort of the glasses but the team did their utmost to get me sorted.
I have ended up with 2 wonderful frames that I am in love with and I couldn’t be happier! Thank you so much for a lovely experience. I have already had numerous good comments on my glasses.
Will definitely recommend friends and family
I just wanted to drop a note and say thanks for taking care of my mum the week before last. I really do appreciate how responsive all the team are.
I attended with my husband in October, we both had eye tests. We received a very warm welcome. My test was thorough and very professional but also friendly.
Sheryl’s help was invaluable in helping me choose the right colours and frames to suit my colouring and face shape – I’ve never had that anywhere else.
I love my new glasses, they’re lightweight, comfortable and green!!! I’ll be picking my second pair soon and I know they’ll be great too. My husband is also very happy with his experience and his new glasses.
Nothing was too much trouble and they went that extra mile for me.
Thank you Sheryl and all your staff for being so friendly, supportive and caring to both myself and my wife.
I just want to say thank-you so much for all the kindness that have shown to me.
You have always explained things to me in a way that I can understand.
Nothing has been too much trouble for you and I am really grateful to you all.
Quality of service outstanding! I had absolute confidence in the testing and prescription, using the latest technology combined with the experience of the optician.
Would never go back to a ‘chain’ of opticians again!
My daughter has had two visits now and both times the service compassion and understanding was outstanding.
The best eye opticians I have ever taken my daughter to they are great with her also got my son and mum there now.
Sheryl and her company are very thorough and the best around!
I can’t recommend Sheryl highly enough, made such a difference to my vision.
Excellent service! Fabulous selection of frames too…..I love my specs!
The best optician I have visited in the 60 years I have worn specs.
Thank you.
I would like to thank all of you for your kindness, making a lovely welcoming atmosphere and topping it off with a lift home. What can I say! Thank You All.
Thank you to Sheryl and all the team
My husband and I are delighted with our glasses which work really well for reading music and conducting.
Nothing was too much trouble for Sheryl and her team – she put in so much time to make sure the teething problems we had were corrected.
Many thanks Sheryl
The consultation & customised specification was done with an extreme amount of skill and expertise. Everything was covered in minute detail in a relaxed and professional
Sheryl is an absolute genius and gave me perfection. I just want to say an enormous THANK YOU If you are thinking of visiting them, do not hesitate, you will not regret it.
Just had a wonderful experience, I broke my glasses and they bent over backwards to help me out.
Lovely ladies in the shop with great knowledge and lots of lovely frames in there too.
Would highly recommend .
Excellent service from start to finish. I wouldn’t go anywhere else for my eye care. Thank you.
I have always had great service and support. Friendly and helpful, I trust them to look after everything to do with my eyes and ears.
Delighted with my latest pair of glasses. Highly recommended.
“I owe you more than a “thank you” a dozen times over, which still doesn’t seem enough.
Absolutely fantastic! They are all so friendly. We go here for my sons eyes tests and they are so thorough, they got him in the next day after his appointment for drops to ensure his prescription was correct. My son was over the moon choosing his own glasses and can’t wait to pick them up. Thank you!
I collected my new tortoiseshell glasses today in Meltham. Wonderful service, expert care & guidance from Cheryl & her team . Thank you
My glasses are great! They are so comfortable I hardly know I’ve got them on. And now I can see my music so clearly I’ve got no excuse for all the wrong notes I play!
The staff can't do enough for you. They are all so lovely, go above and beyond.
Life is so much easier, happier and kinder when people are so helpful both over the phone and face to face.
No wonder you have won awards. Well deserved for a lovely local business. Thank you.
Brilliant service and choice of frames- now able to sit at the computer without squinting.
What I really liked was the friendly service from everyone in a nice relaxed shop, no pressure just good advice.
Would really recommend.
I would like to personally thank sheryl and her team for a fantastic customer experience.
From going into the store to collection of glasses first class professional service.
Thankyou very very much !!!!!
On the way home I was amazed at the clarity of my vision, particularly the distance as you can see for miles and it was like the difference between a normal TV and HD.
Back at work, the ease with which I can switch between different distances is fantastic, I can see everything clearly with no need to squint or adjust my eyes when changing.
Sheryl and the team were very friendly, helpful and keen to solve my problem which they did, first time.
I’d like to provide testimony for the excellent service I received in obtaining my new glasses.
I was immediately put at ease at your premises in Meltham. The staff made me feel special and assisted me through the tests I had.
You carefully explained the reason for my headaches. The service was swift and my glasses were delivered within a week, and they fit perfectly.
I would recommend, without doubt, the services provided by the team.
Thank you so much for looking after my two boys and myself so well.
Contact lenses and glasses for me and two pairs of glasses each for the boys.
You are all so friendly, coming to you guys Isn’t like going to the Opticians it’s like visiting friends.
The staff are friendly, welcoming and very professional, they cannot do enough to help
Excellent service, best eye test I've ever had all procedures explained. Brilliant and extremely helpful staff would recommend to anybody and always go the extra mile for there customers
Excellent, professional and friendly service. I now have contact lenses and glasses which are the best I've worn in 40+ years! I don't usually do online reviews but I wanted to thank Sheryl and her team for their brilliant work and wish them all the best for the future.
Thank you for looking after my son this afternoon. One four year old and an eye test can never be an easy thing.
I will recommend you to everyone very impressed.
Friendly team who helped me and my mum who were confused to which frames to get, talked us through each style and frames, making the process easy.
Just had my first app with you and I couldn’t be more pleased, great service.
Lovely people and fitted to suit my needs perfectly, thank you all :-)
I would like to say a big thank you to the team at Meltham.
My eldest broke both her pairs of glasses and my original opticians was closed so we came to you and you were very friendly helpful and sorted out a new pair within a few days.
Also did swimming goggles within a day fantastic service thank you my girls love coming to see you
Eye Exam for my little boy who has an existing eye condition.
Top Notch service.
Very knowledgeable, very thorough, friendly and helpful.
Will be returning for an eye exam myself.
Highly recommended. We have been so pleased with the service and care we have received.
We’re really glad to have such good opticians in Meltham.
Good prices, free second pair, huge choice and lovely people.
Even a free cup of tea, served in a bone China cup with a delicious biscuit.
First class service!
Faultless service from the first phone call.
Now I don’t need to choose between seeing the choir or seeing the music I can do both yeah!
Excellent, local, friendly service with an attention to detail.
Especially good as they offer 25% discount for NHS and other emergency services.
Lovely people and without a doubt, the best I've seen in 10 years.
Good quality products coupled with knowledgeable, friendly staff.
Fantastic service and quality - Thank you
Faultless service from the first phone call.
Excellent service. Professional staff and Very welcoming.
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